Return & Refund Policy

At Sigma Poly Products, we prioritize your satisfaction with every purchase. Please review our return and refund policy

• Cancellation of Unshipped Orders: You can cancel your order at any time before it has been shipped, free of any cancellation charges.
• Orders in Transit: Orders that have already been shipped and are in transit cannot be cancelled.
• Refund Process: To qualify for a full refund, you must provide a product unboxing video. Please note that reverse shipping charges will be deducted from the refund amount.
• Replacement or Exchange: After receiving the product, you can replace or exchange it within 3 days of delivery.

We appreciate your understanding and cooperation. For any return or refund inquiries, please contact our customer support team at contact@sigmapolyproducts.com.