Terms & Conitions
1. Orders and Specifications
2. Pricing and Payment
3. Delivery
4. Quality and Warranty
5. Returns and Refunds
6. Liability
7. Exceptional Events
8. Governing Law
9. Amendments
10. Customer Satisfaction
- All orders placed with Sigma Poly Products are subject to acceptance and availability of products.
- Specifications and quantities must be clearly communicated and agreed upon before production.
2. Pricing and Payment
- Prices are quoted in Indian Rupees (INR) unless otherwise specified.
- Payment terms are strictly 30 days from the date of invoice, unless otherwise agreed in writing.
3. Delivery
- Delivery times quoted are estimates and not guaranteed. Delays due to unforeseen circumstances are not the responsibility of the Company.
- The Company will not be liable for any loss or damage resulting from late delivery.
4. Quality and Warranty
- The Company guarantees that all products meet industry standards and specifications agreed upon.
- Warranty terms vary by product and are outlined in product-specific documentation provided.
5. Returns and Refunds
- Returns are accepted within 7 days of delivery only for defective products or errors on the part of the Company.
- Refunds are processed within 14 days upon receipt and inspection of returned goods.
6. Liability
- The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products supplied.
- Liability is limited to the cost of the products purchased.
7. Exceptional Events
- The Company will not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, or government actions.
8. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi.
9. Amendments
- The Company reserves the right to amend these terms and conditions at any time without prior notice.
- Amendments will be effective upon posting on the Company's website or other communication channels.
10. Customer Satisfaction
- Sigma Poly Products is committed to providing exceptional service and high- quality products.
- Customer feedback is welcomed and used to improve our products continuously and services.
